Return & Refund Policy

Damaged or incorrect items

If your product arrives damaged or incorrect, contact us within 48 hours of delivery at 01896 216774 with a photo. We will replace it or issue a refund.

Opened products

For hygiene reasons, opened or used personal care products cannot be returned.

Refunds

Approved refunds are sent via bKash, Nagad or Rocket within 7 working days.