Privacy Policy

VigaCare ("we", "us") respects your privacy. This policy explains what information we collect and how we use it when you visit vigacare.shop or place an order.

Customer information

When you order, we collect your name, email address, mobile number and delivery address.

Contact information

If you contact us via the website, phone or WhatsApp, we keep your message and contact details to respond to you.

Order information

We keep records of the products you order, quantities, totals and delivery status.

Payment information

For bKash, Nagad or Rocket payments, we store the Transaction ID and any reference you provide to verify payment. We never ask for or store your PIN or account password.

Analytics and cookies

We may use basic analytics and browser storage (for example, to remember your cart). These do not identify you personally.

How we use data

• To process, confirm and deliver orders
• To contact you about your order
• To respond to your questions
• To improve our website and service

Data protection

We limit access to your information to staff who need it and take reasonable measures to protect it. We do not sell customer information.

Third-party services

We share only necessary delivery details with courier partners, and use trusted hosting providers to run this website.

Your rights

You can ask us to access, correct or delete your information by contacting us at 01896 216774.